Honeycart Privacy Policy
Effective Date: July 2024
Thank you for using Honeycart. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our proprietary one-click scan QR code services to receive real-time updates on key in-store events. By using Honeycart’s services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Honeycart collects and uses various types of information to provide a seamless and tailored experience:
- Personal Information: When you register or opt-in to receive notifications through Honeycart, we may collect personally identifiable information such as your name, email address, and mobile number.
- Device Information: When you scan Honeycart’s QR codes, we may collect data about your device, including the device model, operating system, unique device identifier, and IP address, which helps us understand usage patterns and enhance user experience.
- Location Information: We may collect precise or approximate location data from your device when you scan a Honeycart QR code to deliver location-based updates and notifications, like stock availability at specific stores.
- Usage Information: We collect information about your interactions with Honeycart, including pages viewed, preferences selected, and actions taken (e.g., product scans, notification settings) to optimize your experience.
2. How We Use Your Information
Honeycart uses the collected information to provide, maintain, and improve our services. Specifically, we use your information to:
- Send you real-time updates, in-store notifications, and product availability alerts.
- Customize and personalize the services based on your preferences and usage patterns
- Improve our offerings through insights into customer behaviors, including product interests and store visits.
- Conduct analytical research to enhance customer experience, streamline notifications, and improve in-store traffic patterns.
3. Information Sharing and Disclosure
We take privacy seriously and limit how your information is shared:
- With Honeycart Retail Partners: We may share aggregated, anonymized data (e.g., general foot traffic trends) with participating stores to enhance in-store services and stock availability. We do not share personally identifiable information with our partners without your explicit consent.
- Service Providers: We may share your information with third-party service providers who support Honeycart, such as customer support, data analytics, or IT services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
- Legal Requirements: Honeycart may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
Honeycart employs industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We regularly review our data collection, storage, and processing practices to ensure the highest level of security.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon request, we will securely delete or anonymize your personal information in accordance with applicable laws.
6. Your Choices and Rights
- Opt-Out of Notifications: All Honeycart subscriptions comes with opt-out buttons that makes it easy for you to unsubscribe.
- Access, Update, or Delete Your Information: You have the right to request access to, update, or delete any personal information we hold about you. Please contact us using the details below to exercise your rights.
7. Children’s Privacy
Honeycart services are intended for users over the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete it from our records.
8. Changes to This Privacy Policy
Honeycart may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date." We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions about this Privacy Policy or your privacy rights, please contact us at:
Honeycart Support Team32 Milner Road, Caterham CR3 6JR
Email: privacy {at} honeycart.shop
Thank you for choosing Honeycart. We are committed to protecting your privacy and ensuring a secure and enjoyable experience.